Area Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Area Manager – charity retail
- Hours: Full time, permanent – 37.5 hours per week
- Location: Hybrid, one day a week at Oxford Nuffield Estate (OX4 6JS) and regular travel across our shared Oxfordshire and Thames Valley shop network
- Salary: £34,000 per annum
- Benefits: Company car, mileage allowance, pension scheme, staff discount company car
- Closing date: 20th February 2026 at 12 noon
Lead with purpose. Grow with impact.
Our retail shops play a vital role in funding the specialist care we provide to children and families. We’re looking for an experienced and motivated Area Manager to lead our retail teams, drive commercial success, and champion our mission in local communities.
If you’re a confident Area Manager who thrives on developing people, improving performance, and creating welcoming, high‑performing shops, this is your opportunity to make a meaningful difference every day.
Key responsibilities:
- Lead, coach, and inspire shop managers and volunteers to achieve their full potential
- Drive sales growth, profitability, and operational excellence across your area
- Ensure compliance with legislation, health and safety, and organisational policies
- Recruit, train, and develop staff and volunteers to build strong, capable teams
- Champion sustainability through effective stock generation and ethical retailing
- Build positive relationships with local communities, donors, and partners
- Contribute to the ongoing development of our retail strategy
This is a hands-on, people focused role where no two days are the same.
About you:
You’ll bring the confidence and experience needed to lead a diverse, multi‑site retail operation. You are:
- Experienced in managing multiple retail sites, ideally with both commercial and community‑focused environments
- A motivating leader who brings out the best in others
- Commercially astute, target‑driven, and comfortable analysing performance
- Highly organised, adaptable, and able to prioritise in a fast‑paced environment
- An excellent communicator who builds strong relationships at all levels
- Passionate about making a difference through meaningful work
- A full UK driving licence holder
Ready to lead with purpose?
If you’re looking for a role where your retail leadership can change lives, we’d love to hear from you. Apply now.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
The Company
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
The Benefits
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